Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the website and services provided by Dovito® Business Solutions, Ltd. ("Dovito," "we," "us," or "our").

1. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms. Payment of any invoice constitutes acceptance of these Terms and any attached Statement of Work or Service Agreement.

2. Services Overview

Dovito® provides business systematization services including:

• Systems integration
• Custom software development
• Process documentation
• Technology stack optimization
• Fractional COO services

Dovito does not sell non-custom SaaS products. All services are delivered through consultant-led engagements.

3. Service Agreements and SOWs

Individual Statements of Work (SOWs) outline specific project scope, deliverables, timelines, and pricing. In case of conflicts between these Terms and an SOW, the SOW takes precedence for that specific engagement.

4. Payment Terms

• Invoices are due within 15 days of receipt unless otherwise specified in the SOW
• Late payment penalty: 1.83% monthly interest (or maximum permitted by law)
• Client is responsible for all transaction fees associated with payment processing
• All fees are exclusive of applicable taxes, which are the client's responsibility

5. Client Responsibilities

As a client, you agree to:

• Provide timely access to systems, accounts, and personnel as required
• Respond promptly to requests for information and approvals
• Ensure accuracy of all information provided to Dovito
• Comply with all applicable laws and regulations
• Maintain appropriate backups of your data

6. Intellectual Property Rights

Client Data

You retain ownership of all data and content you provide to Dovito.

Dovito Property

Dovito retains ownership of all pre-existing methodologies, frameworks, templates, and code libraries.

Custom Deliverables

Upon full payment, you receive a perpetual, non-exclusive license to use custom deliverables created specifically for you.

Third-Party Software

Use of third-party platforms integrated into deliverables is governed by the respective providers' terms and conditions.

7. Confidentiality

Both parties agree to maintain confidentiality of all proprietary information shared during the engagement. This obligation survives termination of services.

8. Data Ownership and Processing

• Client is the Data Controller; Dovito acts as Data Processor
• Industry-standard security measures are implemented (encryption, TLS/SSL)
• Data is retained for up to 90 days post-cancellation for recovery purposes, then permanently deleted
• A Data Processing Agreement is available upon request

9. Warranties and Disclaimers

Services are warranted to be performed in a professional and workmanlike manner for 30 days post-delivery. Beyond this period, services are provided "as is" without additional warranties, express or implied.

10. Limitation of Liability

• Dovito's total liability is capped at the total fees paid in the preceding 12 months
• Dovito is not liable for indirect, consequential, incidental, special, or punitive damages
• Dovito is not liable for lost profits, lost data, or business interruption

11. Indemnification

You agree to indemnify and hold Dovito harmless from claims, damages, losses, and expenses arising from:

• Your use of Dovito's services
• Breach of these Terms
• Violation of applicable laws
• Infringement of third-party rights

12. Term and Termination

• Either party may terminate with 30 days written notice
• Immediate termination is allowed for material breach with a 15-day cure period
• Client is responsible for all fees accrued through the termination date

13. Force Majeure

Neither party is liable for failures or delays due to circumstances beyond reasonable control, including natural disasters, war, terrorism, government actions, or internet/telecommunications disruptions.

14. Dispute Resolution

These Terms are governed by the laws of the State of Colorado. Disputes shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Litigation in the courts of Weld County, Colorado, if mediation fails

15. General Provisions

• Entire Agreement: These Terms, together with any SOWs, constitute the complete agreement
• Amendments: Dovito may update these Terms at any time; continued use constitutes acceptance
• Assignment: You may not assign your rights or obligations without written consent
• Severability: If any provision is unenforceable, the remainder stays in effect
• Waiver: Failure to enforce any provision does not waive the right to enforce it later

16. Contact

Questions about these Terms should be directed to:

Dovito® Business Solutions, Ltd.
508 Main Street
Windsor, Colorado 80550
Email: legal@dovito.com